Free, confidential helpline for employees and their immediate family
We are increasingly aware of the challenges people face at work and at home. Having someone to talk to is vital not only at a point of crisis, but hopefully before a crisis happens.
Our free information and advice service is designed to offer support for issues arising at home or at work. Available for employees and their immediate family members, all calls are confidential and handled by trained counsellors and advisors.
The helpline offers an opportunity to discuss problems away from the workplace, independent of the situation.
For more information about how you can offer this service to your employees, please contact firstname.lastname@example.org and our team will be in touch with you.
365 days a year, 24 hours a day, we offer counselling from Accredited Members of the British Association for Counselling and Psychotherapy. All counsellors are background checked by Disclosure and Barring Service and have extensive experience.
We recognise that picking up the phone can often be a barrier, so you can also chat to someone online from 8am-10pm weekdays and 9am-5pm on weekends.
Monday to Friday, 8am-8pm, you can access our Citizens Advice trained Information Specialists who can offer advice on other more practical issues such as:
- Childcare and family
- Legal issues
- Changes at work
Helpline materials for your staff
Helpline materials with further information on how to access the service can be provided for staff when you register
The service can provide:
Freephone 24 hours/day, 365 days a year
In the moment support
Face to face counselling
Critical incident management
Support for managers
Support for Mental Health First Aiders
Get in touch
If you, or someone you know needs support, or you’d like to know more about our free, confidential helpline, please don’t hesitate to get in touch.
To find out more give us a call on 01293 542 820
or click the button below.
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Your information is safe with us and will not be passed on to any third parties.