As the only dedicated charity for people in the printing sector, we’re here to help you navigate through life’s challenges. The Printing Charity’s helpline provides confidential, practical and emotional support 365 days a year, free to access whenever you need it.

We’re launching access to the helpline at a business level, particularly for those who don’t have access to help for their employees. Find out more information about the service and contact us below.


If you already have access to the helpline service please revisit your helpline card or leaflet for more information and the accompanying website.  Alternatively, please contact your manager or HR Lead.

If you are an individual seeking practical or emotional support, please contact our Support team 


Information and advice

Our information and advice specialists are here to help you find practical ways forward when you feel unsure of what to do or just overwhelmed by problems. Sometimes, having the information to make a sensible plan, and some support in doing so, is all it takes to help you feel more in control. Available Monday to Friday, from 8am to 8pm, our knowledgeable advisors will try to find what you need to help you move forward.

Emotional support

All our counsellors are members of, and accredited to, the British Association for Counselling and Psychotherapy (BACP), with extensive experience and expertise. You can discuss anything that may be troubling you, from relationships and stress, to work related issues including bullying, harassment, or changes at work. Whatever your situation, our friendly team are here to help, 24 hours a day, every day.

A couple of weeks ago I shared the details of The Printing Charity’s helpline with my team.  One of the team does struggle with mental health and has been impacted by the pandemic. Having used the service his mood was much improved, he was feeling positive and productive.

He had some really positive feedback on the support he received, and said the helpline counsellor was excellent. He spent a long time talking with them which they encouraged and they listened. He found the experience really beneficial and he said he would use it again if needed.

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